At freebonus, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our PAGCOR-licensed online casino and sports betting platform.
Last updated: May 2026 | Applies to all freebonus services at freebonus.asia
All data transmitted between your device and freebonus is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
freebonus will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve our platform and comply with Philippine law.
freebonus processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
As a freebonus player, you have the right to access, correct, and request deletion of your personal data. Submit a data request anytime by contacting our support team.
freebonus uses cookies to improve your experience and analyze platform usage. We explain exactly what cookies we use and give you control over non-essential cookies.
As a PAGCOR-licensed operator, freebonus is required to retain certain player records for regulatory and anti-money laundering compliance. We handle this data with strict confidentiality.
Summary: freebonus collects personal data to operate our platform, verify your identity, process payments, and comply with Philippine law. We do not sell your data. You have rights over your data under the Philippine Data Privacy Act of 2012. By using freebonus, you consent to the practices described in this Privacy Policy.
This Privacy Policy ("Policy") describes how freebonus ("freebonus," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you," "your") who access or use the freebonus online casino and sports betting platform at freebonus.asia.
freebonus is committed to protecting your privacy and handling your personal data responsibly, transparently, and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines of the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the freebonus website, mobile interface, customer support channels, and any other freebonus services. Please read this Policy carefully. By registering a freebonus account or using our platform, you acknowledge that you have read and understood this Policy.
freebonus is the data controller responsible for your personal data collected through the freebonus platform. As a PAGCOR-licensed operator, freebonus is accountable for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with Philippine data protection law.
For all data privacy inquiries, requests, or complaints, you may contact our Data Protection Officer (DPO) at: [email protected]
When you create a freebonus account, we collect the information you provide, including:
To comply with PAGCOR requirements and Philippine anti-money laundering laws, we may collect:
When you make deposits or withdrawals, we collect payment-related information including GCash account references, PayMaya account references, bank account details (BPI, BDO, Metrobank), and transaction records. We do not store full card numbers or full bank account numbers on our servers.
We automatically collect certain technical data when you use freebonus, including:
When you contact freebonus customer support via live chat, email, or other channels, we retain records of those communications to resolve your query and improve our service quality.
freebonus uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and managing your freebonus account, authenticating your identity at login, and maintaining your account preferences. |
| KYC & Verification | Verifying your age (21+), identity, and eligibility to use the freebonus platform as required by PAGCOR and Philippine law. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved PHP payment methods. |
| Regulatory Compliance | Complying with PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), and other applicable regulations. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling patterns and administering self-exclusion, deposit limits, and cooling-off tools. |
| Customer Support | Responding to your queries, resolving disputes, and improving our Filipino customer service team's performance. |
| Platform Improvement | Analyzing usage data to improve freebonus game offerings, platform performance, and user experience. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the freebonus platform. |
| Marketing | Sending you freebonus promotional offers and updates where you have consented to receive such communications. You may opt out at any time. |
freebonus processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
freebonus does not sell, rent, or trade your personal data. We may share your data only in the following circumstances:
We engage trusted third-party service providers to assist in operating the freebonus platform, including payment processors (GCash, PayMaya, banking partners), KYC verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
freebonus is required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory bodies as required by law. Such disclosures are made only to the extent legally required.
freebonus may disclose personal data to Philippine law enforcement agencies where required by a valid legal order, court order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of freebonus assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
freebonus retains your personal data for as long as your account is active and for such additional periods as required by Philippine law and PAGCOR regulations. Specifically:
When personal data is no longer required for its original purpose and no legal retention obligation applies, freebonus will securely delete or anonymize it.
freebonus implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:
While freebonus takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your freebonus login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Cookies are small text files placed on your device when you visit freebonus.asia. They help us recognize your device, remember your preferences, and analyze how you use our platform.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the freebonus platform. Essential cookies cannot be disabled without impacting your ability to use the service.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by freebonus:
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to verified requests within thirty (30) days in accordance with NPC guidelines.
freebonus does not knowingly collect personal data from individuals under the age of 21. The freebonus platform is strictly for adults aged 21 and above as required by Philippine law and PAGCOR regulations. If we become aware that personal data has been collected from a person under 21, we will delete that data and close the associated account immediately. If you believe a minor has registered on freebonus, please contact us at [email protected] immediately.
freebonus primarily stores and processes your personal data within the Philippines. Where data is transferred to service providers located outside the Philippines — for example, cloud infrastructure or KYC verification providers — freebonus ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine data protection law, in accordance with NPC cross-border transfer requirements.
freebonus may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of freebonus after the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way freebonus handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
Our Filipino customer support team is available 24/7 via live chat on the freebonus platform. For formal data privacy complaints, you also have the right to contact the National Privacy Commission of the Philippines directly.
Now that you know how freebonus protects your data, join thousands of Filipino players enjoying bingo, slots, live casino, and sports betting — all in PHP with GCash support and a Filipino support team ready to help.
🔞 Must be 21 years or older. freebonus operates under PAGCOR licensing guidelines. For players in the Philippines only.